What's the deal with shipping?
*PLEASE NOTE: DUE TO COVID-19 AND SAFETY PRECAUTIONS, ALL ORDERS WILL ONLY BE SHIPPED ON TUESDAYS AND FRIDAYS UNTIL FURTHER NOTICE.*
Your order will ship via USPS in 1-3 business days. You will receive an email confirmation when your order ships. If you have questions on shipping or need express/overnight shipping, please email us at firstname.lastname@example.org.
Here's a fun map to see how long it might take your SWJ order to arrive once it's been shipped from our office in Kansas City! (Alaska, you are 3 days, my friends!)
I chose "Pick Up at SWJ Showroom", what now?
*PLEASE NOTE: DUE TO COVID-19 AND SAFETY PRECAUTIONS, WE WILL NOT BE HANDLING PICK-UP ORDERS UNTIL FURTHER NOTICE*
Our showroom hours are currently Mon-Fri 9-4. We will email you after your order to choose a time. If you have questions, email us at email@example.com or text us at 816-281-7442.
We ask that you pick up your order within 7 days of purchase. If you are unable to, we will email you an invoice for USPS Priority Mail shipping.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Sierra Winter, LLC. may contact you or provide you with service-related and/or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.
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